"Quality means doing it right when no one is looking." - Henry Ford

Whereas many translation providers focus on fast turnarounds or low prices, our top priority at B&M is quality. Our multi-stage quality-control process helps us to ensure that every project we work on is completed to the highest standard.



Our translators…

  • are specialists in their chosen translation discipline (e.g. marketing translation)

  • have relevant expertise in your sector (e.g. IT)

  • have language or translation degrees

  • only translate into their native language in line with translation industry best practice



Our quality-control process


Stage 1: Briefing

At the start of each project, we determine your exact requirements, which involves considering important factors such as the target audience, the purpose of the translation and the deadline.


Stage 2: Translator selection

Based on the type of text, the subject matter and the required language combination, we select the most suitably qualified and experienced translator (or team of translators) for the job.


Stage 3: Independent proofreading

In addition to the translation being carefully checked by the original translator, an independent proofreader meticulously reviews the accuracy of the target text and makes any necessary improvements to the overall style and readability.


Stage 4: Evaluation of proofreader changes

If necessary, the proofreader and the original translator discuss any changes that were made in stage 3, before deciding on the final 'polished' version.


If desktop publishing, typesetting or web formatting is required (e.g. for brochures or websites), the following stage is performed in addition…


Stage 5: Layout and display check

The proofreader checks that the translated sections have been correctly incorporated into the final document or webpage and makes sure that everything displays correctly before the texts are published or printed.



For added peace of mind, all of our translations come with a quality guarantee: in the unlikely event that you are not 100% satisfied with a translation that we have provided, we promise to rework it free of charge until you are completely happy.

To offer you an insight into the quality and style of our work, we will be happy to translate an extract of your text completely free of charge and with no obligation to order.


Contact us now for a free quote for your translation project – we look forward to hearing from you!

Request a quote

For a free, no-obligation quote, please complete our contact form - we'll get back to you right away.

Alternatively, you can reach us as follows:


+44 (0)20 8036 5014




+49 (0)30 3472 7994